Krom, a dynamic software company, struggled with disjointed QA processes that slowed down their project timelines. After implementing QA Touch, their teams collaborated more efficiently, reducing testing times and improving product quality. Now, Krom delivers faster releases with confidence, thanks to QA Touch’s seamless test management.
Krom!!! Who and Why a Test Case Management tool
PT Krom Bank Indonesia Tbk, a subsidiary of Kredivo Group, is a licensed Indonesian bank, regulated and supervised by OJK (Indonesian banking regulator). With Krom, they are looking for new ways to make banking easier and more convenient for Indonesian millennials.
When the team at Krom needed to test the various transactions of their new online banking system, Project Manager Nugroho Santoso was tasked with organizing the entire testing process.
“I was attempting to figure out the most efficient approach to oversee the execution of several test scripts that we wanted to execute. We thought about using an Excel spreadsheet, but we knew there had to be a better approach than making many spreadsheets, giving them to various individuals, and combining them to obtain the data.”
The Products Utilized In This Study
What happened after they saw QA Touch!!
By preventing the need to consolidate more than 50 separate test result spreadsheets into one, QA Touch helped the Krom team save significant time. The ease of QA Touch made it straightforward to identify which concerns needed to be escalated.
| Actual Case Count | Actual Run Count |
|---|---|
| 9500+ | 150+ |
The ability to create test plans, nightly and hourly runs and reports, test cycles related to test executions, status of executed tests, and history of failed tests were among the most well-liked features mentioned by Krom’s teams. All of these features are intended to make future testing more efficient and accurate.
They use QA Touch Slack integration to understand the issues on real time basis.
Future???
“We had to expand our testing quickly and make it possible for non-QA engineers to work together. Being able to persuade smoothly and then onboard our personnel to test management software was crucial. QA Touch is so user-friendly that it was simple to accomplish”
These words were shared by Desy Huang, Lead Quality Assurance Engineer, Krom.
Krom continues to grow and the future is looking brighter than ever since the QR Code or Quick Response Code Indonesian Standard (QRIS) payment feature on the Krom has been implemented.
Desy and Nugroho both emphasize that the advantages of QA Touch extend beyond only managing a greater number of test cases; it also frees up team members to concentrate on critical areas of quality rather than tedious duties. According to Desy, “QA Touch helps us free up time to focus on important things.”
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