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How to change priority in Jira?

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To change the priority of an issue in Jira:

  1. Open the issue you want to update.
  2. Locate the ‘Priority’ field (usually in the right-hand panel).
  3. Click the current priority and select a new one from the dropdown list.
  4. The change is saved automatically.

If you don’t see the Priority field, your Jira admin may need to enable it in the Field Configuration settings.

How to change a task to bug in Jira?

To change a task to a bug in Jira, follow these steps:

For Jira Cloud & Data Center

  1. Open the Task issue you want to change.
  2. Click the ‘More’ button (•••) in the top-right corner.
  3. Select ‘Move’ from the dropdown menu.
  4. Choose the same project and select Bug as the new issue type.
  5. Click Next, review the field mappings, and adjust them if needed.
  6. Click Confirm to complete the change.

How to close a defect in Jira?

To close a defect in Jira, follow these steps:

  1. Open the defect (bug) issue you want to close.
  2. Click on the workflow status (e.g., ‘In Progress’ or ‘Resolved’).
  3. Select ‘Close’ from the available transition options.
  4. Fill in any required fields (e.g., resolution reason, comments).
  5. Click Confirm or Done to finalize the closure.

If you don’t see the Close option, your Jira workflow may need an update by an admin to include a closing transition.

How to convert task to bug in Jira?

To convert a Task to a Bug in Jira:

1. Using the ‘Move’ Option (Recommended)

  1. Open the Task you want to convert.
  2. Click on the More (•••) button in the top-right corner.
  3. Select ‘Move’ from the dropdown menu.
  4. Choose the same project, then select Bug as the new issue type.
  5. Click Next, review and adjust field mappings if required.
  6. Click Confirm to complete the conversion.

2. Clone and Delete (Alternative Method)

If the Move option is restricted:

  1. Open the Task and click More (•••) > Clone to duplicate it.
  2. In the cloned issue, change the Issue Type to Bug.
  3. Link the cloned Bug to the original Task for reference.
  4. Close or delete the original Task if necessary.

How to change a priority in Jira with QA Touch?

To change the priority of a Jira issue using QA Touch’s Jira integration:

  1. Go to the Jira integrated project in QA Touch.
  2. Navigate to the Test Runs or Defects module.
  3. Locate the Jira issue linked to the test execution.
  4. Click on the Jira issue link to open it in Jira.

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Sridhar K

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Why QA Touch?

QA Touch is an AI-driven test management platform built by testers for testers. It simplifies collaboration between developers and QA engineers while helping to manage, track, and organize test cases efficiently. Streamline your testing processes, enhance QA visibility, and deliver high-quality software with ease.

QA Touch offers comprehensive features to manage the entire test management process. From easy migration with CSV files to audio-visual recording of issues and activity logs and a shareable dashboard for real-time reporting to stakeholders, we ensure the testing teams are always on top of things.

Our focus is on providing complete visibility and control over testing workflows and fostering collaboration between testers and other stakeholders (both internal and external). You can have a look at all the features here.

Once you sign up, it takes only 30 minutes to get your QA Touch account up and running. After registration, you will receive an account activation email with all the details. Log in with your account details and create your first test project on QA Touch—it’s that simple. You are now ready to start inviting your team and assigning them roles.

If you are finding it difficult to log in or facing any difficulty, feel free to reach our support team at info@qatouch.com

Why is QA Touch the best test management tool for me?

QA Touch is an AI-driven test management platform that simplifies collaboration between your developers and testers. Beyond creating, organizing, and executing test cases, QA Touch enables you to manage projects, track bugs, and monitor time—all in one platform.

With an intuitive UI and seamless two-way integrations, QA Touch adapts to your workflow, making test management, project oversight, and bug tracking smarter and more efficient.

With secure OKTA, Microsoft Azure SSO, and Google SSO enterprise features, you can stay connected in every app.

We have integrations with dozens of major apps like Slack, Jira, Monday.com, Cypress, and many more. Explore the whole list of integrations now supported here: Explore integrations

The test management tool is a modern software application that helps QA teams and developers manage their testing process efficiently. It provides a structured approach to creating, organizing, executing, and tracking tests to ensure software applications meet specified requirements and function properly before release.

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