Welcome to QA Touch

These Terms of Service (“Terms”) govern your access to and use of the QA Touch website, applications, documentation, AI-powered features, and related services (collectively, the “Services”) provided by QA Touch, a product of DCKAP INC., headquartered in Texas, United States (“QA Touch,” “we,” “our,” or “us”). By using our service, you agree to these terms. If you don’t agree, please don’t use it. If you subscribe to a free or paid plan or use QA Touch under a commercial agreement, your use of the Services is regulated by the QA Touch SaaS Services Agreement. If there is any conflict between these Terms and the SaaS Services Agreement, the SaaS Services Agreement will take precedence.

1. Eligibility

You must be at least 18 years old and legally able to use the Services. If you are using QA Touch on behalf of a company or another legal entity, you have the authority to accept these Terms on behalf of that organization.

2. Account Registration

An account is required to access and use QA Touch. By creating an account, you agree to:

• Provide accurate and complete information for registration.
• Keep your account information up to date.
• Keep your login credentials secure and confidential.
• Notify QA Touch responsibly if you are aware of any unauthorized access to your account.

You are responsible for all activities that occur under your account.

3. Acceptable Use

You agree not to use the Services to:

• Violate any laws or regulations.
• Attempt unauthorized access to any account, system, or network.
• Upload or distribute malicious software, viruses, or harmful code.
• Interfere with or disrupt the operation, security, or availability of the Services.
• Bypass or attempt to violate security or access controls.
• Reverse engineer, copy, modify, or create derivative works of the Services.
• Use automated tools to scrape, extract, or extract data without our prior written permission.
• Do anything that harms, disrupts, or negatively impacts other users or the platform.

QA Touch reserves the right to suspend or terminate accounts that violate these Terms.

4. Intellectual Property

The Services, the software, source code, documentation, user interface, trademarks, logos, graphics, AI models, and related content are owned by QA Touch and are protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the services during your subscription or authorized access. No ownership rights are transferred to you under these Terms.

5. Customer Data

You retain ownership of all data you upload, create, or store within QA Touch, including test cases, test executions, attachments, reports, and project information. QA Touch will access and process Customer Data only as necessary to:

• Provide and maintain the Services.
• Protect the security and integrity of the platform.
• Deliver customer support.
• Improve product functionality.
• Meet applicable legal or regulatory obligations.

Additional information about how we handle Customer Data is available in our Privacy Policy and, where applicable, the QA Touch SaaS Services Agreement.

6. AI-Powered Features

QA Touch includes AI-assisted features designed to improve productivity, including generating test cases and other testing artifacts. AI-generated content is intended to assist users and should always be reviewed before use. You are responsible for validating the accuracy, completeness, and suitability of any AI-generated output before relying on it for testing or business decisions. While we continuously improve our AI capabilities, QA Touch does not guarantee that AI generated content will always be accurate, complete, or suitable for every use case.

7. Third-Party Integrations

QA Touch integrates with third-party platforms such as Jira, GitHub, GitLab, Slack, Azure DevOps, Jenkins, and other supported services. Your use of these integrations is subject to the terms and privacy policies of the respective third-party providers. QA Touch is not responsible for the availability, functionality, or security practices of third-party services.

8. Privacy

Your use of the Services is subject to the QA Touch Privacy Policy, which explains how we collect, use, store, protect, and process personal information.

9. Availability of Services

We are committed to providing a reliable and secure service. However, scheduled maintenance, software updates, or unexpected technical issues may occasionally affect service availability. Where applicable, service commitments are described in the QA Touch SaaS Services Agreement.

10. Free

QA Touch may offer free accounts for evaluation. Unless otherwise stated:

• Features available in a free version may differ from those included in paid subscriptions.
• Free accounts may be deleted after an extended period of inactivity.
• QA Touch may modify, suspend, or discontinue free programs at any time.

11. Suspension and Termination

QA Touch may suspend or terminate access to the Services if:

• These Terms are violated.
• Applicable subscription fees remain unpaid.
• Your use of the Services creates a security or operational risk.
• Suspension or termination is required by law.
• Fraudulent, abusive, or unauthorized activity is detected.

Termination does not affect any rights or obligations that are intended to survive the termination of these Terms or any applicable agreement.

12. Feedback

We welcome your ideas and suggestions. If you provide feedback, feature requests, recommendations, or other suggestions regarding QA Touch, you grant QA Touch a perpetual, worldwide, royalty-free license to use, modify, and incorporate that feedback into our products and services without any obligation to compensate you.

13. Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QA TOUCH DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Nothing in these Terms excludes or limits any rights that cannot legally be excluded under applicable law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QA TOUCH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL ARISING FROM YOUR USE OF THE SERVICES. Where liability cannot be excluded under applicable law, QA Touch’s liability will be limited to the maximum extent permitted by law and any applicable QA Touch SaaS Services Agreement.

15. Indemnification

You agree to defend, indemnify, and hold harmless QA Touch, its affiliates, officers, directors, employees, licensors, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the Services.
• Your violation of these Terms.
• Your violation of applicable laws or regulations.
• Your infringement of the rights of any third party.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will publish the updated Terms on our website and revise the Effective Date. By continuing to use the Services after the updated Terms become effective, you agree to the revised Terms.

17. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Texas, United States, and each party agrees to the jurisdiction of those courts.

18. Contact Information

If you have any questions about these Terms, please contact us: QA Touch DCKAP INC. Texas, United States Email: info@qatouch.com