This privacy notice explains why QA Touch collects information about you, and how that information may be used.
As a data controller, QA Touch has fair processing responsibilities under the GDPR. This means ensuring that your personally identifiable information (PII) is handled in ways that are safe, transparent, and what you would reasonably expect. According to the GDPR, it is important that data subjects are made aware of, and understand the way their PII is processed and that they have an opportunity to object if they so wish, and that they know how to do so.
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This site contains links to other sites. QA Touch is not responsible for the privacy practices or the content of such Web sites.
Types Of Information We Collect
This privacy notice covers the information you share with us and/or which may be acquired or produced by QA Touch, its subsidiaries and its affiliates directly from you as you use our services, or provided by you when you visit our website or our social media pages, as well as information that is collected during events organized by QA Touch.
For the purposes mentioned in this Privacy Notice, we collect the following groups of data:
Your Basic Identification And Contact Details
This may include for example your name, company, telephone number, email address, and any other information that you provide us.
Your Account Information
You provide us information when visiting our corporate website or any of the social media pages. This may include for example your name, company, official address, telephone number, email address, and any other information that you provide us.
Information About Your Customer Relationship With QA Touch
We collect personal data when you purchase our products and services. This data may include for example information about your previous purchases of QA Touch products and services, your billing information, information about QA Touch events you have participated in, and feedback you have given us.
Information On How You Use Our Website
For Visitors Who Are Interested In Learning More About Our Products, Support, Or Services
- Current ERP
- E-commerce Platform
For Visitors Who Wish To Contact To QA Touch
For Visitors Who Subscribe To QA Touch Blog/ Newsletters
- Email Address
For All Other Visitors Who E-Mail Us Directly Via An E-Mail Hyperlink
- E-mail message, which includes any information contained in the message, including information that can be collected by technological means.
We might receive information about you from other sources (for example information received from third parties or website visitors) and add it to our database.
Cookies And Web Beacons
Information From Other Sources
We may obtain additional information about you by using your email address, or other information, to directly, or through one or more services, search over the internet, or elsewhere. We thereby obtain information that appears to be related to such an email address or other information, such as a name, age, company, and position. This helps us to update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.
Purpose Of Processing
The personal data you provide will be used for marketing our services to you if you have expressed interest in any of our products or services or in order to record, support and facilitate your participation in the knowledge development activities of your choice carried out by the organization.
How we use information about you depends on why the information was originally collected. To give you an idea of how we process personal data, we have included some examples below.
In General, We Tend To Use Your Personal Data Especially For The Following Purposes
We use the information to improve our product services in a personalized way to serve you. Also, we use this information to track the usage of our services, to confirm your identity and prevent fraudulent activities in our services.
- To access the product
- To sell products and services to you;
- To provide customer support for sold goods or services;
- To conduct surveys, marketing events;
- To secure and optimize the website experience;
- To provide marketing communication;
- To facilitate participation in knowledge development community activities like webinars, meetups, and to provide access to resources like whitepapers and product literature.
We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
Who Has Access To The Data?
We use third parties such as service providers, and partners, to collect and process personal data on our behalf. Such service providers are only allowed to process your personal data to the extent necessary for them to provide the service we have requested from them. As a main rule, they are not allowed to use your personal data for the benefit of their own business.
In order to protect your privacy, we require that all our service providers keep the personal data we provide them confidential and adequately secure. They are also required to abide by data processing agreements and applicable data protection legislation.
QA Touch and its service providers function both within the European Union and outside of it, your personal data may be transferred outside the European Union. The countries to which your data is transferred may not provide the same level of data protection as your home country. Despite this, when transferring personal data to foreign countries, we will always look after its safety by ensuring that there is a legal basis for the transfer and that applicable laws governing data transfers are followed.
For additional information about the third parties who have access to your data or data transfer to overseas locations, you may mail to firstname.lastname@example.org.
At times, at our discretion, we may include links to other websites or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How Long Will The Data Be Retained?
We store personal data only as long as is necessary to fulfill our rights and obligations related to the data. However, as these rights and obligations vary from one processing situation to another, we provide more information on such storage times in the topic-specific privacy notices.
Once you cancel the subscription, we will usually maintain the data for 3 months. If you wanted to remove the data before that contact email@example.com.
For additional information about your data removal, you may mail to firstname.lastname@example.org.
Once personal data is no longer necessary, we delete it or anonymize it as soon as possible
How Do We Maintain The Confidentiality Of Your Records?
We are committed to protecting your privacy and will only use information collected lawfully in accordance with the GDPR.
All of our staff, contractors, and board members receive appropriate and on-going training to ensure they are aware of their personal responsibilities and have contractual obligations to uphold confidentiality, enforceable through disciplinary procedures. Only a limited number of authorized staff have access to personal information both electronic as well as physical where it is appropriate to their role and is strictly on a need-to-know basis.
QA Touch has also implemented a range of internal controls that provide structure to how data is stored, managed, transmitted, and ultimately destroyed.
Who Are Our Partners?
We may share your information with selected third parties who support us with the marketing process, subject to strict agreements on how it will be used. The following are examples of the types of organizations that we are likely to share information with as part of the marketing process: vendors who support DB Procurement, Validation & Cleansing, and Marketing Platform providers where Campaigns are promoted.
Data Subject Rights
You may exercise the following rights in relation to your candidate data:
- The right to be informed: This privacy notice gives you transparency on how QA Touch processes and handles your personal data. If you have any questions, please do not hesitate to contact us at email@example.com.
- The right of access: You are allowed anytime and free of charge to access your personal data so that you are aware of and can verify the lawfulness of the processing. Information will be provided without delay and at the latest within one month of receipt.
- The right to rectification: You are entitled to have personal data rectified if it is inaccurate or incomplete.
- The right to erasure: You can request the deletion or removal of your personal data where there is no compelling reason for its continued processing.
- The right to restrict processing: You have the right to suppress the processing of personal data.
- The right to data portability: This allows you to obtain and reuse your personal data for your own purposes across different services.
Rights in relation to automated decision making and profiling.
- The right to objection: You have the right to object to
- Processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority,
- Direct marketing and,
- Processing for purposes of scientific/historical research and statistics.
We will do our best to resolve any issue you might have related to our processing of your data. However, if you are not satisfied with our answers or actions, you may always turn to your national data protection authority.
Updating or Deleting Your information
You may update your information directly or email us any time to firstname.lastname@example.org. We may contain an archived copy of the information to enforce our business agreements or for other business purposes.
We are very keen on the security and data privacy of our customers. We follow standard security measures which include technical and organizational security controls to avoid data loss, information leaks, or unauthorized data processing activities. Our security statement can be reviewed below.
QA Touch based on Google Cloud with full compliance. Google Cloud offers 99.9% uptime and data confidentiality. If there are any changes in the services, QA Touch will let the client know about it prior to switching the cloud service provider.
Entry to the development center is strictly authorized by access control systems. Apart from this, the network is protected by firewalls. The campus is monitored by surveillance cameras 24×7.
Our servers are hosted in reputed hosting and maintained by leading data centers. We monitor the application by a 24×7 monitoring system.
Our staff are trained in security measures and strictly adhere to security policies.
Access to data is strictly authorized by access control systems. The network is protected by firewalls. The campus is monitored by surveillance cameras 24×7. Apart from this, QA touch customers can restrict access permissions, roles to the users.
We follow the industry-standard best practices in writing the code and peer code reviews to deliver the quality product. Our product uses standard SSL and follows the HTTPS protocol. QA Touch has also taken preventive measures to handle the Xss site scripting and the SQL injection.
Our application supports encrypted storage of select data as well as backups and hashed passwords with a firewall.
Last Updated: May 20, 2020
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