Meet 2025’s Top-rated Software Test Management Tool. Learn More >

What are bug tracking tools?

In this article

Bug tracking tools help teams identify, manage, and resolve software defects efficiently. Some popular bug tracking tools include:

  1. JIRA – A widely used tool for tracking issues and managing Agile projects.
  2. monday.com – A versatile work management platform with bug tracking capabilities.
  3. BugHerd – A visual feedback and bug tracking tool for web development.
  4. Kualitee – A test and defect management platform for QA teams.
  5. Katalon TestOps – A testing platform with integrated defect tracking.
  6. ClickUp – A project management tool with issue tracking features.
  7. LogRocket – A tool that helps track and reproduce frontend bugs.
  8. QA Touch – A test management tool with built-in bug tracking capabilities.

How to file a bug report?

A bug report can be filed by following these steps:

  1. Title/Summary – Write a clear, concise title describing the bug.
  2. Bug Description – Explain the issue in detail, including what was expected and what actually happened.
  3. Steps to Reproduce – Provide step-by-step instructions to replicate the bug.
  4. Environment Details – Mention the software version, operating system, browser, or device used.
  5. Severity/Priority – Indicate the impact of the bug (e.g., Critical, High, Medium, Low).
  6. Attachments – Include screenshots, videos, or logs if applicable.
  7. Assign and Track – Submit the report in a bug tracking system such as JIRA or QA Touch for monitoring and resolution.

How to report a bug in software testing?

To report a bug in software testing:

  1. Identify the Bug – Ensure the issue is reproducible and not a user error.
  2. Select a Bug Tracking Tool – Use platforms such as JIRA, QA Touch, or Bugzilla to log the bug.
  3. Write a Clear Title – Provide a brief but descriptive summary of the bug.
  4. Describe the Bug – Explain the issue, expected behavior, and actual outcome.
  5. List Steps to Reproduce – Provide a step-by-step guide to replicate the bug.
  6. Specify the Environment – Mention software version, OS, browser, or device details.
  7. Assign Severity & Priority – Categorize the bug based on its impact.
  8. Attach Screenshots/Videos – Provide visual proof or logs if needed.
  9. Submit & Monitor – File the report and track its status for updates.

What is the difference between bug severity and bug priority?

Bug severity refers to the impact a defect has on the system’s functionality, while bug priority determines the urgency of fixing it. Severity is based on technical aspects, such as system crashes or data loss, while priority is set based on business needs, considering deadlines and user impact. A high-severity bug (e.g., system crash) may have a low priority if it rarely occurs, while a low-severity UI glitch may have high priority if it affects key users.

What is bug severity?

Bug severity refers to the extent to which a defect affects the functionality, performance, or usability of a software application. It indicates the seriousness of the issue from a technical perspective, ranging from critical (system crashes or data loss) to low (minor UI misalignment). Severity is typically categorized as Critical, High, Medium, or Low and helps determine the impact of the bug on the system’s operation.

How does QA Touch streamline bug tracking and reporting?

QA Touch streamlines bug reporting by allowing teams to log defects efficiently, track their status, and integrate with tools such as Jira. With its intuitive interface, testers can document detailed bug reports, including severity, priority, steps to reproduce, and attachments. QA Touch also enables collaboration by linking bugs to test cases, ensuring visibility across development and QA teams. Its reporting and dashboard features help monitor defect trends, improving overall software quality.

Picture of Sridhar K

Sridhar K

All Posts

Deliver quality software with QA Touch

Questions? Explore our docs, videos, and more just one click away!

Real people with life changing results

Insights from QA Teams on QA Touch’s Impact

Frequently asked questions

Everything you need to know about the product and billing

Why QA Touch?

QA Touch is an AI-driven test management platform built by testers for testers. It simplifies collaboration between developers and QA engineers while helping to manage, track, and organize test cases efficiently. Streamline your testing processes, enhance QA visibility, and deliver high-quality software with ease.

QA Touch offers comprehensive features to manage the entire test management process. From easy migration with CSV files to audio-visual recording of issues and activity logs and a shareable dashboard for real-time reporting to stakeholders, we ensure the testing teams are always on top of things.

Our focus is on providing complete visibility and control over testing workflows and fostering collaboration between testers and other stakeholders (both internal and external). You can have a look at all the features here.

Once you sign up, it takes only 30 minutes to get your QA Touch account up and running. After registration, you will receive an account activation email with all the details. Log in with your account details and create your first test project on QA Touch—it’s that simple. You are now ready to start inviting your team and assigning them roles.

If you are finding it difficult to log in or facing any difficulty, feel free to reach our support team at info@qatouch.com

Why is QA Touch the best test management tool for me?

QA Touch is an AI-driven test management platform that simplifies collaboration between your developers and testers. Beyond creating, organizing, and executing test cases, QA Touch enables you to manage projects, track bugs, and monitor time—all in one platform.

With an intuitive UI and seamless two-way integrations, QA Touch adapts to your workflow, making test management, project oversight, and bug tracking smarter and more efficient.

With secure OKTA, Microsoft Azure SSO, and Google SSO enterprise features, you can stay connected in every app.

We have integrations with dozens of major apps like Slack, Jira, Monday.com, Cypress, and many more. Explore the whole list of integrations now supported here: Explore integrations

The test management tool is a modern software application that helps QA teams and developers manage their testing process efficiently. It provides a structured approach to creating, organizing, executing, and tracking tests to ensure software applications meet specified requirements and function properly before release.

Don’t just take our word for it.

QATouch is a leader in G2 market reports.