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How to Assign Issue in QA Touch?

How to assign issue

In this article

Test management tool plays a critical role in the daily activities of testing team like, writing test cases, executing test cases, reporting the issues and assigning issues to the respective team members.  QA Touch’s in built issue tracker will interact, test, assign and fix the issues in a streamlined way at one place.

What is an Issue?

Issue is an error, or failure of a test case which produce an unexpected result or to behave in an unusual way.

How To Create & Assign Issue?

Here’s a complete guide with screenshots on how to create and assign issues in QA Touch. There are two ways to assign the issues in  QA Touch. One way is when creating new issue and the next one is by editing the issue.

  1. As an administrator, go to projects dashboard.
  2. Click Edit Project which need to be assigned to your team member.
  3. The snapshot of project dashboard is below.
Edit_project_reference
Edit_project_reference
  1. Assign the role to your team member. The below snapshot will show the assigning role.

Assign_role_to_team_member_in_edit_project

5. Now you are able to assign the issue to the user when creating new issue

  1. Click Save.
  2. The issue will be created and assigned to your team member.
  3. For the existing issue, you can update the assigned to from Edit issue page. The snapshot of Edit issue  is belowAssign_to_team_member_from_Edit_issue_for_existing_issue

Hope the procedure turned out to be useful. A ton of know-how articles like this are down the pipeline and do stay subscribed to get notified about those.

Feel free to write to us. Also, with your valuable input, we can keep on improving QA Touch.

 

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Bhavani R

Bhavani is the Director of Product Management at QA Touch and a seasoned leader in product management. With certifications as a Scrum Product Owner, Digital Product Manager, and Software Test Manager, Bhavani brings a wealth of expertise to her role. She also holds a Six Sigma Green Belt and has been a featured speaker at the Guild 2018 Conference. Her passion extends beyond product management to testing, blogging, reading, and cooking, making her a well-rounded leader with a keen eye for both technical and creative pursuits.

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Why QA Touch?

QA Touch is an AI-driven test management platform built by testers for testers. It simplifies collaboration between developers and QA engineers while helping to manage, track, and organize test cases efficiently. Streamline your testing processes, enhance QA visibility, and deliver high-quality software with ease.

QA Touch offers comprehensive features to manage the entire test management process. From easy migration with CSV files to audio-visual recording of issues and activity logs and a shareable dashboard for real-time reporting to stakeholders, we ensure the testing teams are always on top of things.

Our focus is on providing complete visibility and control over testing workflows and fostering collaboration between testers and other stakeholders (both internal and external). You can have a look at all the features here.

Once you sign up, it takes only 30 minutes to get your QA Touch account up and running. After registration, you will receive an account activation email with all the details. Log in with your account details and create your first test project on QA Touch—it’s that simple. You are now ready to start inviting your team and assigning them roles.

If you are finding it difficult to log in or facing any difficulty, feel free to reach our support team at info@qatouch.com

Why is QA Touch the best test management tool for me?

QA Touch is an AI-driven test management platform that simplifies collaboration between your developers and testers. Beyond creating, organizing, and executing test cases, QA Touch enables you to manage projects, track bugs, and monitor time—all in one platform.

With an intuitive UI and seamless two-way integrations, QA Touch adapts to your workflow, making test management, project oversight, and bug tracking smarter and more efficient.

With secure OKTA, Microsoft Azure SSO, and Google SSO enterprise features, you can stay connected in every app.

We have integrations with dozens of major apps like Slack, Jira, Monday.com, Cypress, and many more. Explore the whole list of integrations now supported here: Explore integrations

The test management tool is a modern software application that helps QA teams and developers manage their testing process efficiently. It provides a structured approach to creating, organizing, executing, and tracking tests to ensure software applications meet specified requirements and function properly before release.

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