JIRA, a tool developed by Australian Company Atlassian, is used for bug tracking, issue tracking, and project management. JIRA Server Integration with QA Touch is a simple and straight-forward process.

QA Touch offers seamless integration with the JIRA Server, providing you with the best way of keeping track of issues and bugs. QA Touch allows you to enter the issues that can be added as a ticket in JIRA.

The two options to integrate with Jira are as follows:

  1. Configuring the Jira Server Credential in QA Touch.
  2. Mapping the Jira project in QA Touch

Option 1 – Configure Jira Credentials in QA Touch

Accessing Site Settings Configuration

To reach the Integration page, go to the Administration section on the left navigation panel and click Site Settings.

Integration Settings Configuration

We must now configure the Jira server credential details. A screenshot of the ‘Jira Integration’ page is shown below. Once the details are furnished, you can map the project and post issues into Jira.

Jira Configuration

QA Touch – Jira Server Integration’s step-by-step guide you need to follow for a successful configuration:

  1. Login to QA Touch as an Administrator.
  2. Click the Administration → Site Settings → Integration.
  3. Enter the Jira Server URL.
  4. Enter username.
  5. Enter password.
  6. Click Submit.
  7. After a successful connection, it will show as connected like in the screenshot below.

JIRA Server_Connection

Option 2 – Map the JIRA project in QA Touch

The next step is mapping the QA Touch project and Jira project. Access navigation menu Projects → Project name → Integrations. The screenshot below shows the project mapping screen.

Integration Settings

The snapshot below shows the Project configuration of the Jira project.

JIRA Server Settings

Go to the configured QA Touch project’s test run, click the Add Issue button. Please see the image below.

Test Run Results

In the popup, click the Create Server JIRA Issue button.

Add Test Issue

JIRA Server Issue Popup

JIRA Server Issue

Enter the Issue type, summary, and description tags. Select the priority and assignee and click Save.

The issue would be created in the JIRA server’s mapped project.

JIRA Server Issues Dashboard

The noteworthy point here is that the issues created through Jira are not associated with QA touch’s inbuilt issue tracker.

Feel free to write to us. Also, with your valuable input, we can keep improving on QA Touch.




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Premnath M

Premnath M

Premnath comes with 7+ years of developer experience in building enterprise scale solutions. Whenever we have a new technology making rounds, we can see Premnath exploring it and implementing it across a wider spectrum. Being passionate PHP enthusiast, self-proclaimed Laravel fan boy and a Magento certified developer, Premnath has played a crucial role in building the architecture of QA Touch.

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