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How To Integrate JIRA Server with QA Touch?

JIRA Server Integration with QA Touch

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JIRA, a tool developed by Australian Company Atlassian, is used for bug tracking, issue tracking, and project management. JIRA Server Integration with QA Touch is a simple and straight-forward process.

QA Touch offers seamless integration with the JIRA Server, providing you with the best way of keeping track of issues and bugs. QA Touch allows you to enter the issues that can be added as a ticket in JIRA.

The two options to integrate with Jira are as follows:

  1. Configuring the Jira Server Credential in QA Touch.
  2. Mapping the Jira project in QA Touch

Option 1 – Configure Jira Credentials in QA Touch

Accessing Site Settings Configuration

  1. Login to QA Touch as an Administrator.
  2. Click the AdministrationIntegration Settings.
  3. Enter  Username, URL and Password
  4. Click the Submit button.
  5. After a successful configuration, the status becomes connected as shown in the below snapshot.

 

We must now configure the Jira server credential details. A screenshot of the ‘Jira Integration’ page is shown below. Once the details are furnished, you can map the project and post issues into Jira.
QA Touch

Jira Configuration

Option 2 – Map the JIRA project in QA Touch

The next step is mapping the QA Touch project and Jira project. Access navigation menu Projects → Project name → Project Integration Mapping. The screenshot below shows the project mapping screen.

 

The snapshot below shows the Project configuration of the Jira project.

Go to the Test Run & Result page, and click the Add JIRA Server Issue link. Please see the image below.

In the popup, click the Create Server JIRA Issue button.


Add JIRA Server Issue Popup

 

Enter the Issue type, summary, and description tags. Select the priority and assignee and click Save.

The issue would be created in the JIRA server’s mapped project.

JIRA Server Issues Dashboard

The noteworthy point here is that the issues created through Jira are not associated with QA touch’s inbuilt issue tracker.

Feel free to write to us. Also, with your valuable input, we can keep improving on QA Touch.

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QA Touch is an AI-driven test management platform built by testers for testers. It simplifies collaboration between developers and QA engineers while helping to manage, track, and organize test cases efficiently. Streamline your testing processes, enhance QA visibility, and deliver high-quality software with ease.

QA Touch offers comprehensive features to manage the entire test management process. From easy migration with CSV files to audio-visual recording of issues and activity logs and a shareable dashboard for real-time reporting to stakeholders, we ensure the testing teams are always on top of things.

Our focus is on providing complete visibility and control over testing workflows and fostering collaboration between testers and other stakeholders (both internal and external). You can have a look at all the features here.

Once you sign up, it takes only 30 minutes to get your QA Touch account up and running. After registration, you will receive an account activation email with all the details. Log in with your account details and create your first test project on QA Touch—it’s that simple. You are now ready to start inviting your team and assigning them roles.

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Yes, we offer dedicated tech support for test management. To learn more about how we can support your team, book a demo here, and our team will be happy to assist.

QA Touch is an AI-driven test management platform that simplifies collaboration between your developers and testers. Beyond creating, organizing, and executing test cases, QA Touch enables you to manage projects, track bugs, and monitor time—all in one platform.

With an intuitive UI and seamless two-way integrations, QA Touch adapts to your workflow, making test management, project oversight, and bug tracking smarter and more efficient.

With secure OKTA, Microsoft Azure SSO, and Google SSO enterprise features, you can stay connected in every app.

We have integrations with dozens of major apps like Slack, Jira, Monday.com, Cypress, and many more. Explore the whole list of integrations now supported here: Explore integrations

The test management tool is a modern software application that helps QA teams and developers manage their testing process efficiently. It provides a structured approach to creating, organizing, executing, and tracking tests to ensure software applications meet specified requirements and function properly before release.

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