To change the priority of an issue in Jira:

1. Open the issue you want to update.
2. Locate the ‘Priority’ field (usually in the right-hand panel).
3. Click the current priority and select a new one from the dropdown list.
4. The change is saved automatically.

If you don’t see the Priority field, your Jira admin may need to enable it in the Field Configuration settings.

How to change a task to bug in Jira?

To change a task to a bug in Jira, follow these steps:

For Jira Cloud & Data Center

1. Open the Task issue you want to change.
2. Click the ‘More’ button (•••) in the top-right corner.
3. Select ‘Move’ from the dropdown menu.
4. Choose the same project and select Bug as the new issue type.
5. Click Next, review the field mappings, and adjust them if needed.
6. Click Confirm to complete the change.

How to close a defect in Jira?

To close a defect in Jira, follow these steps:

1. Open the defect (bug) issue you want to close.
2. Click on the workflow status (e.g., ‘In Progress’ or ‘Resolved’).
3. Select ‘Close’ from the available transition options.
4. Fill in any required fields (e.g., resolution reason, comments).
5. Click Confirm or Done to finalize the closure.

If you don’t see the Close option, your Jira workflow may need an update by an admin to include a closing transition.

How to convert task to bug in Jira?

To convert a Task to a Bug in Jira:

1. Using the ‘Move’ Option (Recommended)

1. Open the Task you want to convert.
2. Click on the More (•••) button in the top-right corner.
3. Select ‘Move’ from the dropdown menu.
4. Choose the same project, then select Bug as the new issue type.
5. Click Next, review and adjust field mappings if required.
6. Click Confirm to complete the conversion.

2. Clone and Delete (Alternative Method)

If the Move option is restricted:

1. Open the Task and click More (•••) > Clone to duplicate it.
2. In the cloned issue, change the Issue Type to Bug.
3. Link the cloned Bug to the original Task for reference.
4. Close or delete the original Task if necessary.

How to change a priority in Jira with QA Touch?

To change the priority of a Jira issue using QA Touch’s Jira integration:

1. Go to the Jira integrated project in QA Touch.
2. Navigate to the Test Runs or Defects module.
3. Locate the Jira issue linked to the test execution.
4. Click on the Jira issue link to open it in Jira.