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What is defect management?

gopal@91ninjas.com gopal@91ninjas.com | Last updated: March 13, 2025 |

Defect management is the process of identifying, documenting, tracking, and resolving defects in a software development lifecycle to improve product quality and performance. It involves the following key steps:

  1. Defect Identification – Detecting and reporting issues.
  2. Defect Logging – Recording details such as severity, priority, and steps to reproduce.
  3. Defect Triage – Prioritizing defects based on impact and urgency.
  4. Defect Resolution – Fixing the defect and verifying the solution.
  5. Defect Closure – Confirming that the issue is resolved and does not reoccur.
  6. Defect Reporting & Analysis – Generating insights to prevent future defects.

What is a defect management tool?

A defect management tool is a software application used by developers and testers to track, document, and manage reported bugs throughout the software development lifecycle, ensuring efficient resolution and improved software quality.

How to use Jira for defect management?

  1. Configuring Issue Types & Workflows – Customize issue types (bugs, tasks) and workflows to match your defect lifecycle.
  2. Creating & Linking Issues – Report defects with clear details and establish relationships between issues for better traceability.
  3. Searching & Filtering Issues – Use JIRA Query Language (JQL) and filters to locate and track defects efficiently.
  4. Managing & Updating Issues – Assign, prioritize, and update defect statuses throughout their resolution process.
  5. Reporting & Monitoring – Utilize dashboards, reports, and metrics to track defect trends and improve quality.
  6. Integrating with Other Tools – Connect JIRA with test management and CI/CD tools for defect tracking.

Which items should you track throughout the project execution phase?

During the project execution phase, track the following items in the Project Schedule:

  1. Task Progress – Monitor completed, pending, and delayed tasks.
  2. Milestones – Ensure key project milestones are met on time.
  3. Deadlines – Track adherence to scheduled due dates.
  4. Resource Allocation – Check if resources are effectively utilized and available.
  5. Dependencies – Identify any problems or risks due to task interdependencies.
  6. Budget & Costs – Compare actual expenses against the planned budget.
  7. Risk & Issues – Log and address risks that may impact timelines.
  8. Stakeholder Updates – Communicate progress regularly with stakeholders.

How does QA Touch streamline defect management in software testing?

QA Touch streamlines defect management by offering a centralized platform to log, track, and resolve bugs efficiently. It supports customizable workflows, integrates with tools such as Jira, ClickUp, Trello, Bugzilla, and YouTrack, and ensures defect synchronization. With detailed reporting, collaboration features, and automation capabilities, teams can prioritize, assign, and monitor defect statuses, enhancing software quality and development efficiency.