San Francisco, CA
Test Cases, Test Runs, Jira Integration, Reports
Marketing and Intelligent Customer Engagement Platform
MoEngage is a customer engagement platform, headquartered in San Francisco, California, United States with offices in Bengaluru, Jakarta, London, and Berlin. The Company provides the intelligent Customer Engagement Platform that brings Product Analytics and Marketing Automation under one roof for data-driven engagement and delivering a high-quality product to support the digital growth for user-centric brands across e-commerce, retail, travel & hospitality, BFSI, media & entertainment, telecom, food delivery, mobility, and more. They have customers across 35+ countries and has 500 million active users.
Faced with complications and agility issues in the testing process, the QA Team started looking for a solution.
After careful evaluation of multiple other test management tools, MoEngage chose
QA Touch for their test management needs. By implementing QA Touch, they were able to onboard their teams faster and manage their testing activities effortlessly.
With QA Touch they were able to achieve quality delivery of the product and they had the visibility to manage all software testing activities.
One of their main reason for choosing QA Touch was great customer support which they lacked in their previous test management tool. They mentioned “The support is reliable and ensures speedy resolutions for our queries and issues. QA Touch is proactive in getting feedback from the customers and always work on new features and enhancements.”
With QA Touch, MoEngage has been able to fulfill its objective of rolling out multiple releases and scaling up the team. QA Touch provides real-time reports that give a bird-eye view of testing activities while also providing the ability to dig deeper into data if needed.
As QA Touch integrates with Jira, the testers have the ability to use QA Touch from within the Jira Platform. QA Touch is feature-rich than most of the other popular enterprise applications. With detailed documentation and customer support MoEngage was able to onboard their testers, developers, and product managers without much effort. The reports provide rich insights and actionable metrics to improve their overall testing strategy.
QA Touch empowered MoEngage to deliver a great product with world-class quality.
”QA Touch simplifies our complex test management activities, making the whole process of testing hassle-free so that we can focus on what matters - Building a quality product.- Prashanth Hegde, QA Lead at MoEngage
QA Touch is a Test Management platform that enables you to handle all your testing processes to deliver high-quality software.